On Tuesday, the House Veterans’ Affairs Committee held its first oversight hearing to discuss challenges VA faces with its IT infrastructure. VA highlighted recent changes to its process to expedite delivery of IT projects and improve the veteran’s experience, such as interoperability of electronic health records between VA and DOD through the Joint Legacy Viewer –– a new scheduling system to get veterans their appointments faster –– and improvements to the system VA uses to process disability claims to ensure veterans get faster decisions. VFW National Veterans Service Deputy Director Ryan Gallucci submitted testimony detailing steps VA must take to improve its claims processing system to ensure VFW Service Officers can track claims and better assist veterans and their families. Committee members and the VFW urged VA to purchase a commercial off-the-shelf (COTS) electronic health care record system to replace its aging electronic health care record, VistA. VA’s Acting Chief Information Officer Rob Thomas agreed purchasing a COTS health care record system is the best approach and will propose VA do so. View a video of the hearing or read the testimony.